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Currently Browsing: Results for Tag "Spark"

Italy earthquake devastation: Spark does its bit for Kiwis involved

Italy earthquake devastation: Spark does its bit for Kiwis involved It’s reported that at this stage, more than 240 people have died and at least 368 are injured.For Kiwis worried about family and friends in Italy, Spark has put its hand up to help.

Spark boosts data cap allowances - and some prices - on select broadband plans

Spark boosts data cap allowances - and some prices - on select broadband plans The company has announced changes to four capped plans: The home 40GB and 80GB plans across the ADSL, VDSL, fibre and wireless network, and the business 30GB and 80GB plans across ADSL, VDSL and wireless broadband.Average data usage on Spark’s broadband networks grew by 37% in 2014 and by 67% in 2015.

Three sides to every story: Vodafone & Sky fight back against merger submissions

Three sides to every story: Vodafone & Sky fight back against merger submissions It's a case of three sides to every story, as Vodafone and Sky have officially responded to submissions on the proposed Sky-Vodafone merger.In Vodafone's response, the company says that the merger will benefit consumers, and that it won't stifle competition.

Spark kicks Yahoo to the kerb; teams with SMX to bring Xtra email back to Kiwi soil

Spark kicks Yahoo to the kerb; teams with SMX to bring Xtra email back to Kiwi soil The company says that all customers will be able to keep their existing Xtra email address, and the changes will be rolled out over three months from January 2017.After a positive nine year relationship with Yahoo, we have decided to transition our email service to SMX, a New Zealand based provider.

Spark joins fight against digital exclusion in NZ

Spark joins fight against digital exclusion in NZ In a move that InternetNZ says will help increase digital inclusion in New Zealand, Spark has just launched Spark Jump.With the new service, Spark will offer families at risk of digital exclusion entry-level home broadband for only $15 per month, all pre-paid and with no contractual obligations.

Yahoo's data hack nightmare ntinues

Yahoo's data hack nightmare ntinues Now, The Privacy Commissioner has confirmed it is monitoring the situation, with Commissioner John Edwards saying the hack exemplifies the international nature of privacy.The Yahoo hack included names, email addresses and security questions and answers used to reset passwords.

Spark says 130,000 Xtra customers affected by Yahoo data breach

Spark says 130,000 Xtra customers affected by Yahoo data breach Last week Yahoo announced that it was the victim of a major data breach in November 2014, with some claiming it's the biggest hack in history.The company has been notifying all affected customers, asking that they all change their passwords.

Know your rights: Ministry of Business sheds light on Samsung Note7 recall

Know your rights: Ministry of Business sheds light on Samsung Note7 recall At the beginning of last month Samsung issued a recall for all Galaxy Note7 phones sold in New Zealand because the battery could overheat and catch fire.On the 11th of this month, Samsung followed up by asking all global partners to stop sales and exchanges of Galaxy Note7's while a further investigation takes place.

Spark and Vodafone offer gift in wake of Samsung Note7 debacle

Spark and Vodafone offer gift in wake of Samsung Note7 debacle In the wake of the Note7 debacle, Spark is offering its Note7 customers a $100 gift voucher following the return of their device to a Spark store.“We’ve been communicating directly with each of our Note7 customers throughout this process, so this is a way of completing the exchange on a good note,” he explains.

Pit stop in Auckland for undersea cable ship en route to Tasman Sea

Pit stop in Auckland for undersea cable ship en route to Tasman Sea Within one day, the long awaited Ile de Re has both arrived and departed Auckland’s shores.En route to the middle of the Tasman Sea, the specialised undersea cable ship will continue laying the final section of the Tasman Global Access (TGA) undersea cable.

Spark supports next phase of Rural Broadband Initiative for Kiwis

Spark supports next phase of Rural Broadband Initiative for Kiwis Improved broadband and mobile services for rural New Zealand will grow regional economies and boost tourism in key destinations, according to Adams.“Around 293,000 rural New Zealanders are accessing better broadband under the first phase of our RBI programme.

NZ earthquake: Kiwi tels join forces for Kaikoura revery

NZ earthquake: Kiwi tels join forces for Kaikoura revery The disaster earthquake that struck New Zealand yesterday damaged a major fibre optic cable that runs from the top of the South Island, along State Highway 1 through Clarence and Kaikoura, to Christchurch.Today, Spark is looking at following in Vodafone’s footsteps and installing a microwave backhaul link to improve mobile connectivity further.

Spark waives early termination & moving fees for quake-affected customers

Spark waives early termination & moving fees for quake-affected customers “For those people it must be a hugely stressful time, and the news they may need to move is always devastating.We think the most important thing we can do is help make this process as smooth as we can at our end, and waiving fees is the right thing to do,” he says.

NZ earthquake: Tels successfully restore broadband and IP voice services to Kaikoura

NZ earthquake: Tels successfully restore broadband and IP voice services to Kaikoura Since then, there has been success to restore telecommunications services in Kaikoura with broadband and IP voice services returning at last night at 11pm.And now, with the Wellington link established, the telcos advise that all of Kaikoura’s 1,466 broadband customers should see their broadband service restored.

Kaikoura earthquake: Tels successfully restore broadband and IP voice services

Kaikoura earthquake: Tels successfully restore broadband and IP voice services Since then, there has been success to restore telecommunications services in Kaikoura with broadband and IP voice services returning at last night at 11pm.And now, with the Wellington link established, the telcos advise that all of Kaikoura’s 1,466 broadband customers should see their broadband service restored.

Govt gives tel industry props for restoration efforts following quakes

Govt gives tel industry props for restoration efforts following quakes In a statement, Communications Minister Amy Adams has thanked the industry for returning services close to pre-quake levels.As a consequence of the quakes, a key fibre backbone running along the Kaikoura coast was disrupted at multiple locations.

mplaints board throws out 2degrees carryover data mplaint

mplaints board throws out 2degrees carryover data mplaint An in-store poster advertisement contained, in large white type, that “Only 2degrees gives you Pay Monthly Carryover Data that doesn't disappear every month.However, the Complaints Board determined the advertisement was clearly referring to Pay Monthly plans and did not claim that 2degrees was the only company offering carryover data in all circumstances – only on Pay Monthly plans.

Spark to launch private paging service for emergency & business-critical customers

Spark to launch private paging service for emergency & business-critical customers Last July Spark announced its decision to close the public paging network at the end of June 2017.According to a statement, the agreement between the New Zealand Fire Service, and the National Rural Fire Authority, involves a significant upgrade of the existing paging infrastructure to form a new private paging service, which will be made available to other emergency services, health boards and customers for whom paging is also business-critical.

mmerce mmission delays final decision on Sky-Vodafone merger

mmerce mmission delays final decision on Sky-Vodafone merger Below are short extracts from Spark and 2degrees submissions.And the harm this creates is already evident in difficulties existing broadcasters and media companies are having in dealing with Sky," said the cross-submission from Spark.

Spark deploys its 'fastest' UFB service to most of NZ

Spark deploys its 'fastest' UFB service to most of NZ Delivered over gigabit technology, the telco says its new plan option is the fastest residential service that it has to offer.According to the telco, to get the fastest speeds possible, customers will need to have high specification hardware in their homes and be testing over an Ethernet connection.