search slide
search slide
pages bottom

Oculus Rift suffers a botched launch, shipments delayed for months

After suffering through a number of delays, folks were finally able to order an Oculus Rift earlier this year for the hefty price of $600. Despite the steep price point of the virtual reality headset, the peripheral sold out almost immediately. At the time, Oculus VR informed customers that there might be some shipment delays due to the large quantity of pre-orders that were placed. The peripheral was officially launched this week and the first shipments were expected to go out starting late last month, but it seems that some folks will have to wait a significant amount of time before finally getting their Rift.

The reason for the delay is that there is a shortage of a component necessary for the peripheral to function. This has caused delays of shipments for early customers. Oculus VR has waived the shipping costs for those early customers, but that doesn’t change the fact that some will have to wait between two-to-four months for their machine to arrive according to emails they’ve received from the company.

Oculus customer support gave costumers an update on the situation on the Oculus subreddit:

Kickstarter Backers, we’re changing your Order History to show “TBD” instead of the date as that date was applicable to the time in which we imported the orders. We’ve already fulfilled a large number of the orders and more are being fulfilled on a regular cadence. Your Rifts are from a different allocation.

It should be noted that the delays are not universal to all customers. Some received their machines early last month and shipments are still being carried out on a daily basis. Still, this is small comfort for anyone who got an email telling them that they will get their system in May, June, or even August. This is a decidedly botched launch, but hopefully Oculus will be able to get things back on track and send units out to folks in a more timely manner.

Leave a Reply

Captcha image